Refund policy

Refunds

We have a 100% satisfaction guaranteed and will refund your money if you are not happy with your product!   It is a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.

To be eligible for a refund, you’ll need the receipt or proof of purchase.  Please contact us at info@mikeandjennsoap.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.   

Unfortunately, we cannot provide refunds on sale items or gift cards.

Returns

For health and safety reasons, we are unable to accept any returns.  If you are unhappy with your purchase, we can offer a refund.  Thank you